FAQS

How it works

• NEW FEATURE: Alexa Integration
• NEW FEATURE: Multi-Cocoon is here
• Can I delete recorded video?
• Does Cocoon have a Motion Sensor?
• What do I do if I'm moving house?
• I've got a new phone, what do I do?

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Mobile App

• Video Download
• User Deletion
• Having issues receiving notifications?
• Where do I get the app from?
• Where does my video save?

Access

• Where can I find Cocoon's MAC Address?
• Integrations with other services - IFTTT and Alexa
• Can I download the app on my tablet?
• Is there a desktop client or web browser?

YOUR DATA

• Your privacy and security with Cocoon
• How much data does the live video use?
• Remote access
• Can anyone access my data?
• How secure is my data?
• Where are your data centres located?