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  1. Help | Cocoon
  2. FAQS

FAQS

How it works

  • Can I delete recorded video?
  • Does Cocoon have a Motion Sensor?
  • What do I do if I'm moving house?
  • I've got a new phone, what do I do?
  • What happens if an intruder cut a power line and disabled my broadband?
  • Can Cocoon be mounted onto a wall?
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Mobile App

  • Video Download
  • User Deletion
  • Having issues receiving notifications?
  • Where do I get the app from?
  • Where does my video save?

Access

  • Where can I find Cocoon's MAC Address?
  • Can I download the app on my tablet?
  • Is there a desktop client or web browser?

YOUR DATA

  • Your privacy and security with Cocoon
  • How much data does the live video use?
  • Remote access
Help | Cocoon